top of page
Pink Sugar
Pink Cream
Pink Cream

Policy

 

  •  Lanae Got Cakes requires a 2 weeks notice for all cake orders 

  • orders placed with less than a two weeks notice is subject to a rush fee $60 for a weeks notice 6 days or less $150 rush fee and payment is due in full

  • $100 dollar minimum 

  • any order less than $150 in total is due in full. (NO DEPOSIT)

  • Pick up times Saturday - SUNDAY is 9:00 am to 11:00am 

  • I will give a 15min courtesy  with a notice 

  • i will only give a 15 min grace period after that time frame  has passed you forfeit your cake 

  • If you cannot pick up your order please make sure someone you trust will be responsible to pick up on time and handle your order properly. I will not be held liable for any damages.

  • if person appointed to pick your cake up is late you will be responsible for late fees. $30 for every 15 mins they are late. no exceptions 

  • I would need name and contact info of the person picking up.

  • Delivery is additional and is based on the location/travel time. delivery must be requested at time of initial order. 

  • all deposits are non-refundable. 

  • we do not provide refunds  

bottom of page